Returns & Exchanges
We want you to enjoy a perfect night's sleep, but if you are not completely satisfied with your My Blackout Portable Blackout Blind, you can return it within 30 days of purchase. Please ensure the product is in its original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Authorization and the correct shipping address.
- 2.Pack Your Blind
Carefully place the portable blind, suction cups, and travel bag back into the original box to ensure the item is protected during transit.
- 3.Ship the Package
Affix the provided return label or use your preferred carrier to send the package back to our warehouse; we recommend using a trackable service.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.